Dispatch and Payment

In most cases, your order will be processed and shipped on the same or next day. In case a delay might occur, we will contact you by phone or by e-mail.
We send all items well packaged, insured and with a tracking number.

Delivery is made through DHL.

Shipping Costs

Within Germany:              € 6,90
EU Countries:                   € 16,90
Switzerland:                     €  16,90
Outside EU (worldwide):   € 36,00

Please note: for deliveries to non-EU countries there may be an additional counrty-specific import duty or custom`s duty. Any additional duties and taxes are the customer`s responsibility.
Shipping costs are not negotiable.

Payments

We offer the following payment methods:
- Direct debit within the EU and Switzerland
- Credit cards: MasterCard, Visa, American Express
- Paypal

In our online shop you can safely shop by credit card. We accept credit cards with Mastercard, Visa and American Express symbols. Your credit card will only be charged when the order has left our house. If the order consists of several deliveries, the credit card will be charged with the first shipment of the partial delivery. In the event you send the goods back, the amount will be credited back to your card account.

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